One Stop Inventories

The new standard for property inventory services

Ipswich marina

About

One Stop Inventories are a leading provider of residential property inventory services to lettings agents and private landlords throughout Suffolk & Essex.

Established in early 2020, One Stop Inventories was founded on the belief that lettings agents, private landlords and tenants could truly benefit from a more professional, attentive and competent inventory service. Since its inception, One Stop Inventories has covered multiple agencies throughout Suffolk & Essex including Haart, Oakheart, Frost & Partners and Harris + Wood, as well as many private landlords.

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Why choose us?

Speed dial

Fast & efficient

Book

Comprehensive & detailed reports

Camera

Internal & external photos included

File with shield

Safe & reliable report storage

Building with magnifying glass

Efficient & effective inspection process

Leaf with a heart

Environmentally friendly digital reports

Smoke detector

Smoke detector & carbon monoxide alarm tests included

Egg timer

24 hour turnover

Certificate

Fully insured

Laptop and phone

Latest industry standard software

File with check mark

All reports reviewed, quality checked and approved

Key

Key pick up & drop off included

Our inventory reports include as standard

Services

Inventory Report (IR)

Inventory reports are a full written report demonstrating the condition of a residential property prior to the beginning of a tenancy. They are designed to give a comprehensive and unbiased guide of the condition of a property so that when the tenancy ends the property can be re-inspected and damages can be assessed and reported fairly and accurately. IR's generally include internal and external areas, photographs, meter readings, key logs, cleanliness ratings and a full break down of contents, features and fittings. Should there be a dispute over deductions from a security deposit due to damages the report can be submitted as evidence. Although IR's are not legally required they are highly recommend as without documented evidence it is unlikely deductions for damages will be approved by a deposit scheme such as the TDS (Tenancy Deposit Scheme).

Download sample report

Mid Tenancy Property Inspection (MTPI)

We currently only offer mid tenancy property inspections to private landlords, not estate agents. Mid tenancy property inspections are completed at 3-6 month intervals during a tenancy. However MTPI's can be scheduled at any time to investigate specific issues or causes of concern. An MTPI contains photos of the internal and external areas of a property detailing any maintenance issues reported or not reported by a tenant. Factors also logged on MTPI reports are cleanliness, pets, evidence of smoking, damages or any other breach of the tenancy, such as sub-letting.

Download sample report

Check Out Report (COR)

Check out reports accurately document the condition of a property at the end of a tenancy. The intention being to highlight the comparison of a property to the initial IR (taken at start of tenancy). Therefore COR's generally contain photos and descriptions of any damages to a property deemed unreasonable and caused by misuse by the tenant. Key logs, cleanliness ratings, general photographs and meter readings can also be provided. COR's are equally as important as an inventory report as both can be used as evidence should deductions need to be made from a deposit due to damages.

Download sample report

Testimonials

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    Holly W at One Stop Inventories is an absolute delight to work with. She is always so smiley and friendly and never says no to giving us a helping hand, especially with any last minute requests. She always does such a great job too - thank you Holly!

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    Ellie B.

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    Matt, Holly and Gary could not be more professional, helpful and responsive. They are always happy to help with any query we have and are always more than accommodating. It is a pleasure to work with them. We appreciate you guys, thank you!

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    Lauren S.

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    We have been working with One Stop Inventories for almost a year and cannot fault them! The whole team are friendly, efficient and very accommodating of any last minute inventories. Their reports are incredibly detailed and have proved invaluable in deposit dispute resolutions. Highly recommended

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    Carly N.

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    I have always had a really professional and reliable service when dealing with the whole team at One Stop Inventories. I would recommend Matt, Holly & Gary to everyone. Thank you for all your help!

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    Shannon O.

FAQs

Do I need to be present at the check in inventory or check out?

This is not necessary. We can pick up keys from your office, key lockbox or any other safe space. We will then conduct the report, safely lock up the house and return the keys to you when finished.

Does my tenant need to be present for a check in inventory?

No, once the detailed report is made the tenants will have the opportunity to read this, leave additional comments and sign it digitally where required.

Does my tenant need to be present for a check out?

No. We can collect the keys from a pre arranged location to gain access to the property. The inventory clerk will then do a detailed comparison against the check in inventory and note any changes in condition and cleanliness. This report will be sent to the landlord / estate agent upon completion.

Do the inventory check in and check out reports include photos?

Yes, we take general overview photos of rooms and garden. We also take many additional photos that will show any signs of damage or uncleanliness that are present on individual items. And finally, we will photograph the keys, appliance manuals, meter readings, smoke and carbon monoxide alarms.

Do mid tenancy property inspections include photos?

We currently only offer mid tenancy property inspections to private landlords, not estate agents. Where the tenant gives consent, we will take 2-4 general overview photos of each room. We will then take any additional photos to document areas of issue / concern.

Do you inspect lofts?

At this time we do not inspect loft areas unless they have been converted to an accessible living space. This is to ensure the safety of our clerks.

How long does it take for me to get the report?

Assuming all information required is given, appointments generally take around 1.5-2 hours depending on the size of the property. Reports are then ready to be sent within 24 hours of the appointment. In the case of a check in inventory, the tenant signature process can take up to 7 days. However a copy of the unsigned report will always be emailed to the landlord before this process starts.

How should I prepare for my check in inventory appointment?

After booking in a date with us, you should make sure the rental properly is clean and tidy. The property should be completely ready for the appointment, with no additional cleaning or fixes happening during or after the appointment. The property should only contain items that you want listed on the inventory. If for example there are any items being gifted to the tenant, please advise us of this before the appointment.

Can I reschedule a booked appointment?

Yes of course. If you want an appointment rescheduled please inform us as soon as possible so we can find you a new time in our diary.

Can you do a checkout if you didn't complete the check in inventory?

Yes we can. As long as you can provide us with the existing check in inventory before our appointment, we can use this to compare and make note of any changes during the tenancy.

What are your costs?

Costs vary depending on the report you want, the size of the property and whether it is furnished or unfurnished. Please use our contact form to request a quote.

Contact

For all enquiries or bookings, please contact us via the form below or email the team directly at admin@onestopinventories.co.uk. We look forward to hearing from you.